Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "air138," "we," "us," or "our" refers to the online betting platform operating at air138.cam and all associated services.
• "You," "your," or "player" refers to any individual who accesses, registers for, or uses the air138 platform.
• "Account" means the personal betting account you create with air138 to access our services.
• "Services" includes all sports betting, casino games, live dealer games, slots, and other gambling products offered on air138.cam.
• "Bet" means any wager placed using funds in your account on any available market or game.
• "Bonus" refers to promotional funds, free bets, or other incentives credited to your account subject to specific terms.
• "IDR" or "Rupiah" means Indonesian Rupiah, the official currency used for all transactions on air138.

2. Acceptance of Terms

By accessing or using air138, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms constitute a legally binding agreement between you and air138. If you do not agree with any provision of these terms, you must immediately cease using our services and refrain from creating an account.

We reserve the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically. Continued use of air138 following any modifications constitutes acceptance of the revised terms.

These Terms and Conditions supplement and should be read in conjunction with our Privacy Policy and Responsible Gaming policies, all of which are incorporated by reference.

3. Eligibility and Age Restrictions

To use air138's services, you must meet the following eligibility requirements:

• You must be at least 21 years of age. air138 strictly enforces age restrictions and reserves the right to request identification documents to verify your age at any time.
• You must be a legal resident of Indonesia or another jurisdiction where online gambling is permitted by law.
• You must not be located in any jurisdiction where online betting is prohibited or restricted by local laws.
• You must not be a person who has been previously excluded or self-excluded from gambling services.
• You must not be acting on behalf of a third party or using the platform for any commercial purposes beyond personal entertainment.

By registering an account, you warrant that all information provided is accurate, complete, and current. Providing false or misleading information constitutes a material breach of these terms and may result in immediate account suspension or termination without refund of funds.

4. Account Registration and Security

4.1 Account Creation

To place bets or access certain features on air138, you must register for an account. During registration, you will be required to provide personal information including your full name, date of birth, residential address, email address, and mobile phone number. You agree that:

• All registration information you provide is truthful, accurate, and complete.
• You will maintain and promptly update your information to keep it accurate and current.
• You are the rightful owner of all payment methods linked to your account.
• You will create only one account with air138. Multiple accounts created by the same individual are strictly prohibited.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong, unique password that is not used for any other online service.
• Not share your login credentials with any third party.
• Immediately notify air138 if you suspect unauthorized access to your account.
• Log out of your account at the end of each session, especially when using shared or public devices.

air138 will not be liable for any loss or damage arising from your failure to protect your account credentials. All activities conducted through your account will be deemed to have been authorized by you.

4.3 Verification and KYC

air138 complies with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. We reserve the right to request identification documents at any time, including but not limited to a copy of your government-issued ID card (KTP), passport, proof of address, or proof of payment method ownership. Verification may be required before processing withdrawals. Failure to provide requested documents within a reasonable timeframe may result in account suspension and forfeiture of funds.

5. Deposits and Withdrawals

5.1 Deposits

air138 accepts deposits via multiple payment methods including Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All transactions are processed in Indonesian Rupiah (IDR). Minimum and maximum deposit limits apply and are displayed on the deposit page.

You acknowledge and agree that:

• All funds deposited must belong to you and originate from legitimate sources.
• air138 does not charge deposit fees, but your payment provider may impose their own transaction charges.
• Deposits are generally credited instantly, but processing times may vary depending on your payment method and financial institution.
• Once a deposit is credited to your account, it cannot be reversed unless required by law or in cases of verified technical error.

5.2 Withdrawals

You may request withdrawal of your available account balance at any time, subject to the following conditions:

• Your account must be fully verified with all required KYC documentation submitted and approved.
• Withdrawals must be made to a payment method registered in your name. Third-party withdrawals are strictly prohibited.
• Minimum and maximum withdrawal limits apply as specified on the withdrawal page.
• Withdrawal processing times vary by method but are typically completed within 15-30 minutes during business hours (WIB). Larger withdrawals or first-time withdrawals may require additional verification and processing time.
• air138 reserves the right to request additional verification or documentation before processing a withdrawal request.
• Funds subject to active bonus wagering requirements cannot be withdrawn until those requirements are fully met.

air138 does not charge withdrawal fees for standard processing. However, excessive withdrawal requests (more than three per day) may incur administrative charges.

6. Bonuses and Promotions

air138 offers various bonuses and promotional offers including welcome bonuses, reload bonuses, cashback rewards, free bets, and tournament prizes. All bonuses are subject to specific terms and conditions which will be clearly stated in the promotional materials. General bonus terms include:

• Eligibility: Unless otherwise stated, bonuses are available only to verified players who meet the minimum deposit or wagering criteria specified for each promotion.
• Wagering Requirements: Most bonuses are subject to wagering requirements, meaning you must wager the bonus amount a specified number of times before it can be converted to withdrawable cash. Wagering requirements vary by promotion and will be clearly disclosed.
• Contribution Rates: Different game types contribute differently toward wagering requirements. Slots typically contribute 100%, while table games may contribute 10-20%. Game-specific contribution rates are detailed in each bonus terms.
• Expiration: Bonuses and associated wagering requirements must be completed within a specified timeframe (typically 7-30 days). Expired bonuses and related winnings will be forfeited.
• Maximum Bet Limits: While playing with an active bonus, maximum bet limits apply (typically Rp 10,000 - Rp 50,000 per bet). Exceeding these limits may void the bonus and any associated winnings.
• Abuse and Fraud: air138 reserves the right to void bonuses and confiscate winnings if we detect bonus abuse, including but not limited to creating multiple accounts, coordinated betting, or exploiting technical errors.

Bonus funds are for recreational use only and cannot be transferred between players or exchanged for cash without meeting wagering requirements. air138 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

7. Betting Rules and Game Conduct

7.1 General Betting Rules

All bets placed on air138 are subject to our betting rules and the specific rules of each game or sport. You agree that:

• All bets are final once confirmed. You cannot cancel or modify a bet after it has been placed, except where explicitly allowed by the platform (e.g., cash-out feature).
• air138 reserves the right to void bets if there is evidence of a technical error, obvious pricing mistake, or manipulation.
• In the event of a dispute, our betting records will be considered final and authoritative.
• For sports betting, if an event is postponed, abandoned, or cancelled, specific rules apply depending on the sport and market. Detailed rules are available on our sports betting rules page.

7.2 Prohibited Activities

The following activities are strictly prohibited on air138:

• Using automated betting software, bots, or scripts.
• Engaging in arbitrage betting or syndicate play designed to exploit platform weaknesses.
• Colluding with other players to gain unfair advantage.
• Manipulating or attempting to manipulate game outcomes.
• Using stolen credit cards, fraudulent payment methods, or laundering money through the platform.
• Creating multiple accounts to abuse bonuses or promotions.

Violation of these rules will result in immediate account suspension, confiscation of funds, and potential reporting to law enforcement authorities.

7.3 Responsible Gaming Obligations

While air138 provides entertainment, we recognize the importance of responsible gaming. You agree to gamble responsibly and within your means. We provide tools including deposit limits, loss limits, session time reminders, and self-exclusion options. If you feel gambling is becoming a problem, please contact our support team or visit our Responsible Gaming page for resources and assistance.

8. Limitations of Liability

To the maximum extent permitted by law, air138 disclaims all warranties and representations, whether express or implied, regarding the operation of the platform and the accuracy of information provided. Specifically:

• air138 is provided on an "as-is" and "as-available" basis. We do not guarantee uninterrupted, error-free, or secure access to our services.
• We are not liable for any losses arising from technical failures, server downtime, internet connectivity issues, or circumstances beyond our reasonable control.
• We are not responsible for any indirect, incidental, consequential, or punitive damages resulting from your use of air138.
• Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount deposited into your account during the 30 days preceding the claim.

You acknowledge that online gambling involves financial risk and that you may lose money. air138 does not guarantee winnings and is not liable for any gambling losses you incur.

9. Account Suspension and Termination

air138 reserves the right to suspend or terminate your account at any time, with or without prior notice, if:

• You breach any provision of these Terms and Conditions.
• We suspect fraudulent, illegal, or abusive activity on your account.
• You provide false or misleading information during registration or verification.
• You are found to be engaging in prohibited betting practices.
• We are required to do so by law or regulatory directive.

In the event of account termination, any remaining balance (excluding bonus funds or funds obtained through fraudulent means) will be returned to you after deducting any outstanding liabilities. You may also voluntarily close your account at any time by contacting customer support. Self-exclusion options are available for those seeking to restrict their gambling activity permanently.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with international gaming industry standards and best practices. Any disputes arising from or relating to your use of air138 shall be resolved through the following process:

1. Informal Resolution: You agree to first contact our customer support team to attempt to resolve any dispute informally. Most issues can be resolved quickly through direct communication.
2. Formal Complaint: If informal resolution fails, you may submit a formal written complaint via email to our support address, providing detailed information about the nature of the dispute.
3. Arbitration: If the complaint cannot be resolved within 30 days, the matter may be submitted to binding arbitration in accordance with internationally recognized arbitration rules.

You agree that any legal action or proceeding arising from these terms must be brought exclusively in a jurisdiction mutually agreed upon by both parties, and you consent to the personal jurisdiction of such courts.

11. Contact Information

If you have any questions, concerns, or require assistance regarding these Terms and Conditions or any aspect of air138's services, please contact our customer support team:

• Email: [email protected] (plain text display, not clickable)
• Live Chat: Available 24/7 through the air138 platform after login
• WhatsApp Support: Dedicated Indonesian-speaking agents available for assistance

Our support team operates around the clock and is committed to responding to all inquiries promptly and professionally.